PRIVACY POLICY
This is a privacy policy for Estrella Beauty & Aesthetics Ltd..
It explains how we collect, use and protect your personal data when you visit our website or use our services.
What personal data do we collect?
We collect personal data that you provide to us when you contact us, book an appointment, fill out a form, subscribe to our newsletter, or participate in a survey. This may include your name, email address, phone number, date of birth, gender, address, payment details, and medical history.
We also collect personal data automatically when you visit our website, such as your IP address, browser type, device type, operating system, pages viewed, links clicked, and cookies.
Why do we collect your personal data?
We collect your personal data for the following purposes:
- To provide you with our services and fulfill our contract with you.
- To communicate with you and respond to your inquiries.
- To send you marketing and promotional messages that may interest you, with your consent or where permitted by law.
- To improve our website and services and measure their performance.
- To comply with our legal obligations and protect our rights and interests.
What is our lawful basis for processing your personal data?
We process your personal data on the following lawful bases:
- Your consent, when you give it to us for a specific purpose.
- Our legitimate interests, such as improving our website and services, sending you marketing messages, and protecting our rights and interests.
- Our contractual obligations, when we need to provide you with our services or fulfill our contract with you.
- Our legal obligations, when we need to comply with the law or respond to legal requests.
How do we share your personal data?
We do not sell or rent your personal data to third parties. We may share your personal data with the following parties:
- Our service providers, such as web hosting, payment processing, email marketing, and analytics providers, who help us operate our website and services.
- Our professional advisors, such as lawyers, accountants, and auditors, who assist us with legal, financial, and regulatory matters.
- Our business partners, such as beauty product suppliers and distributors, who offer products or services that may complement our services or benefit you.
- Other parties, such as law enforcement authorities, courts, or other parties, when required by law or when necessary to protect our rights and interests.
How do we protect your personal data?
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, access control, backups, and training.
How long do we keep your personal data?
We keep your personal data for as long as necessary to fulfill the purposes for which we collected it or as required by law. We will delete or anonymize your personal data when it is no longer needed.
What are your rights regarding your personal data?
You have the following rights regarding your personal data:
- The right to access your personal data and obtain a copy of it.
- The right to rectify your personal data if it is inaccurate or incomplete.
- The right to erase your personal data if it is no longer necessary or if you withdraw your consent.
- The right to restrict the processing of your personal data in certain circumstances.
- The right to object to the processing of your personal data for direct marketing purposes or for reasons related to your situation.
- The right to withdraw your consent at any time if we rely on it for processing your personal data.
- The right to receive your personal data in a portable format or transfer it to another controller if technically feasible.
- The right to lodge a complaint with a supervisory authority if you are unhappy with how we handle your personal data.
How can you contact us?
If you have any questions or requests regarding this privacy policy or your personal data, please contact us at:
Estrella Beauty & Aesthetics Ltd
67 Maynard Road
Edgbaston
Birmingham
Email: enquiries@estrellaaesthetics.co.uk
Phone: +447946496886